These guys are great. I have two BMW's that I service there. Same or better work, don't feel like I got hosed by the dealership!
Came in the day of the eclipse, which meant the shop was closing early, but needed to get down to Columbia, SC by the end of the day. Explained my issues of bucking under low RPMs, they took the car immediately and got to work diagnosing the issues. They explained that it could harm the engine driving it down as is, and recommended I get it fixed right away, which seemed truthful. A half hour later, they notified me that they needed some parts from their warehouse in Raleigh, but they should be able to get it done by 4 or 5pm that day (despite technically being closed). Grabbed a Lyft home, and got a call at 1pm notifying me that my car was ready to go. Couldn't be happier with the service they showed me recently, and in the past. Definitely my go to Apex mechanic for Saab repairs.
Ripp off... They cleared the check engine light for $800 but they did not replace $5 signal bulb which the dashboard was indicating. When I asked, they said I did not ask for replacement. A crappy way to handle customers. NEVER again..
Fair Price, quality work on CV boot replacement. Customer Service was top notch. My 2001 Passat drains battery when parked, but recharges every day when I drive it. However, I left it at the shop for 10 days while on vacation, it drained to empty. The guys charged it back up assuming it would be fine and sent me on my way. Next morning, car wouldn't start. Brian, the owner, apologized and came out after hours (7 pm) to my apartment complex which was pretty far from the shop to check it out. Replaced battery at no cost. We were floored. I've never had this sort of customer service from a mechanic. If word gets around the triangle about these guys, other mechanics are going to go out of business. I will be taking both of our vehicles to them from now on for maintenance.
I've taken my 525i there twice now. The first time was to check my low coolant level and I was concerned about a leak. Brian found a small leak in my radiator cap hose and recommended replacing it. This was all done during my lunch hour as a walk in. I dropped it off a few days later for the radiator hose and cap replacement. All of the work was done at any extremely reasonable price. I will be bringing my car back here for any work I'm unable to perform on my own from now on.
Premier One Automotive is a US Car Repair based in Apex, North Carolina. Premier One Automotive is located at 1050 Investment Blvd, Apex, NC 27502, USA.
Please contact with Premier One Automotive using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Premier One Automotive opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.