The place was spotless
The staff makes the difference!!!!!
We've been to a few birthday parties here and love it! The system of switching rooms keeps the kids engaged and entertained and the party attendants have always been perfect - Lively and energetic, just what the kids needed!
The staff played and encourage kids to play every game making most of the time.
In addition to the installation ant the games, the staff that helped us since the moment we arrived until the end made of it a very enjoyable birthday party
I definitely recommend this place
I did not proceed with booking a birthday party here because of the below experience.
3. The location was isolated and scary. It is dark if you are planning to host party in the evenings
Great place for toddlers! Staff is so great. Toddler Bounce is so much fun!
1. I was told they do not allow water bottles into the party/play area and the only option is to purchase from them for $1 each or use the water fountain present there. The quality of those water bottles was also very poor. We have planned to invite around 15 kids and expect the total number of guests to be around 30-35 including kids. If we end up using around 50 water bottles we are expected to pay $50 for something which is not even worth $5
2. We have decided to host the party at the last moment. We were told as per their policy they cannot arrange cake as the reservation was within 3 days. When I asked them for a refund for the cake they are unable to arrange as agreed, the manager told they will give a refund of $15. I wonder where in the world you can get a cake for $15.
Fun time for the kids. A bit chaotic during a birthday party for a four-year-old, but the staff was attentive, the facility is clean, and their bounce activities varied. Unfortunately, the 'big' slide was set up in such a way that younger kids, especially those with lower muscle tone, couldn't possibly enjoy it. That's not an issue with BounceU, but the design of the slide and getting to the top of it.
I agree they wanted to make profits by doing all these but such unethical means of doing business should be discouraged. In comparison I went PumpitUP in Raleigh where you can bring any packaged food or drinks (Pack of Water bottles, soda, juice) which makes a lot of sense.
Bounceu Of Apex Nc is a US Point Of Interest based in Apex, North Carolina. Bounceu Of Apex Nc is located at 3419 Apex Peakway, Apex, NC 27502, USA.
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