Working with Bill Cotton, Tim Marotta, and Anita Becker, has been a pleasure and a great learning experience. Bill is a true professional providing practical advice that allowed us to make optimal decisions and trade offs and guiding us in a way that allowed us to stay within budget.
My husband and I had never built a house before, but through good fortune, contacted Bill Cotton to build a custom multi-generational home to meet our dynamic long term needs. Because we had heard so many horror stories about the home building process, we were extremely cautious and skeptical. However, Bill, Tim and Anita have earned our trust and respect. Everyone throughout the project was responsive, honest, helpful and sincere. It truly felt like a collaborative process and that we were included as part of the team. Our new home is magnificent and has many basics that other builders consider upgrades (wainscoting, custom carpentry, energy efficient rating, etc).
We have worked with several builders in the past; however, no other builder that we've worked with is as professional as Cotton Custom Homes.
Bill and his team are responsive and timely communicators. They went above and beyond our expectations in both the quality of the build and customer service.
Cotton Custom Homes remodeled our kitchen in March, 2016. We knew Bill personally, and received positive referrals from his customers. We had never renovated any part of our home before, and were anxious about the process, but Bill put our minds at ease, and he delivered. From the beginning, there was good communication from him and the project manager, Tim. The work was done on schedule. Best of all, it came out beautifully. Bill has excellent subcontractors, who arrived on time, did what they had promised, and cleaned up before they left. This was a full kitchen remodel: Bill's team replaced the cabinets and countertops, painted, and added a tile backsplash that set the room apart. The next room we update in our 1988 home will be remodeled by Cotton Custom Homes.
Bill's great sense of design helped us to reconfigure our architectural plan to expand the pantry area and provide for a better flow. Bill's trim carpenters did an outstanding job throughout the house. We have received a lot of compliments on the way the house looks and how it is finished. Bill also identified the best way to get the optimal cost performance for insulating our house and having a high energy rating.
The Cotton team managed the scheduling and various crews very well - most everyday someone was working on something at the job site with little idle time. There were no unexpected additional costs, our home was finished on schedule and has exceeded our expectations. This is how building a new home should be.
Kathy & Gabe Montero
We had already interviewed several builders before we met with Bill Cotton. We knew immediately that he was the right builder for us. We were impressed with his honesty, attention to detail, full transparency on the budget, and just a downright personable guy. Our home was completed on-time, on budget and is a BEAUTY. Everyone who is part of Bill's team (Tim, Anita, Jason, Dan)....all first-class people. We feel blessed that Cotton Custom Homes built our house.
Last and not least, our appreciation abounds toward Tim Marotta, the Project Manager, whose dedication and commitment to the job was unparalleled.
We cannot say enough wonderful things about our experience with Cotton Custom Homes!
We met with Bill and his team several times throughout the building process, and we always left those meetings with a peace of mind that our home would be built to the highest standards of quality.
Jim and Nancy Hart
Cotton Custom Homes is a US General Contractor based in Apex, North Carolina. Cotton Custom Homes is located at 1617 Center St, Apex, NC 27502, USA.
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